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Language Matters - Genre Analysis: Customer Reviews

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Below you will find eight customer reviews of tourist attractions in the UK taken from tripadvisor.com

Can you identify one feature of content and at least four of language which are typical of thegenre. You can consider them “typical” if you can exemplify them with extracts from           atleast three of theextracts

Scroll down past the reviews to find  the Suggested Answer

1)  Greenwich,London

An interesting part of London I'd missed on previous trips.

Was tired after an overnight flight and wanted somewhere new to navigate while I tried to stayaway to acclimate to the time change. Greenwich hit the spot. Lovely college town feel, lots ofplaces to stop for meals or tea or an ale, depending on your wants and the time of day. Didn't go into any, but there are lots of interesting spots to explore, including the Cutty Sark, the Royal NavalObservatory and the Maritime College. We also saw cute little street markets, the Prime Meridianand various monuments and architecturally interesting homes and businesses. Definitely plan toreturn on a future trip to spend more time. The views from the park are fantastic, as are the people  wegottospeakwith along theway.

2)  LancasterCastle

Worthadetour.Nottobemissedifstayinginthecity

This is a foreboding place at the best of times. On a dismal January day, it looks particularly grim.Allthe betterforittoo.

You need to join a guided tour. The downside of which is that the hour-long tour does not give  enoughtimeto properlyread all theinformationboards alongtheway.

The upside is that the guide was both amusing and incredibly knowledgeable about the history of   the castle. And what a history that is. The more squeamish might want to miss the descriptions ofsome of the punishments handed out here and some of the exhibits leave little to the imaginationabout the horrors of being incarcerated in here. Particularly those unfortunate ones who were notgoingtogetoutalive.

It is still a working court - both civil and criminal and we get to see the courtrooms and hear someof the more amusing/interesting tales of times gone by. At the end, there is the option of beinglockedin one ofthe dungeons.Anotherinteresting experience.

Wellworthanhourofanyone'stime.

3)  HamptonCourt

Amust-seelocation

HamptonCourtisoneof therealmust-seelocations.Itis easilypossibletofill adayhere.

On the outside, the views of the place, gardens and river are amazing. Inside, the royalapartments, the art gallery, the great hall, the Tudor kitchens etc. are stunning. In the high season(tourist months), they have guides dressed in detailed historical costumes and they fire up thekitchenstogivepeopleatasteoftheunusualflavours ofthetime.Onapreviousvisit,Igotadrink      ofspicedchocolate,thewayitwas servedwhen itfirstarrived inthecountry.

Transport to the palace is pretty good - there is a car park (though this is probably the worst way of      getting there, given the local roads); there is a railway station right next to the bridge and only ashort walk from the palace entrance (Hampton Court service from London Waterloo - 40 minutes);if you've got plenty of time, you can also take a boat from Richmond, Kingston, Kew or, if you have allday,Westminster.

Accessandfacilitiesarereasonable,thoughsomebits aretrickybecausethebuildingis soold.

4)  LochNess

Amazing Place!Mustseeplace.

Loch Ness was a wonderful place to visit. We had to travel over 3 hours to get there but it was wellworth the drive! We ate in the little café next to the Nessie tour bus station. Delicious food made onsite. The tour guide was really knowledgeable, about Nessie of course but also about local wildlifeand local features, he kept us really entertained. He let the children in the party steer the boat for a short time each and kept them entertained with Nessie sightings throughout the tour. The wholeplace is beautifully atmospheric. The views of the castle were also stunning from the boat, reallygaveyouasenseofhowitwould havebeenfor invaders tolook uptothisformidablestructure.

Such a romantic place, will definitely go back. We did not get to see Nessie herself :( but I am sure     shewas justbeingcamera shy.

5)  YorkMinster

It’sYork Minster...WhatElseCouldYouWant?

This building is a true testament to greatness. Absolutely stunning piece of living history right in thecentre of an already beautiful city packed with an unbelievable amount of surviving history. Freeguidedtoursnearlyeveryhour(until3PM) andincomparablestainedglass andarchitecture.

The Tower offers STUNNING views, but DO NOT attempt unless you are 1000% sure you canmake it. It’s even narrower and intense than you might imagine and getting down is as hard asgettingup.

As of this writing, the Undercroft exhibition was closed, which is unfortunate as it is one of the best       places tosee Romanremains inthe city.

The only complaint I have is of the tour. The tours, while included, focus almost entirely on thestained glass. As someone who was there specifically for the Wars of the Roses / Tudor related      history,itwasterriblydisappointing,astheguidewasunable toanswer anyof myquestions, including a question regarding a shield that contained the Three Suns of York and anotherquestionabout obvious(thoughsmall)destructionthat occurredduringtheReformation.

 

Overall, however, the building does most of the work. You’ll be absolutely gobsmacked by the  CENTURIESofhistoryandtheunparalleled architecture.10/10.

 

Note: York Minster also contains the only memorial for the WOMEN of the Commonwealth that died inWWI.All theirnamescan befoundinscribed in theNorthTransept.


6)  KewGardens

Gorgeous&Interesting-worththeshorttripoutofLondon

The Royal Botanic Gardens, affectionately known as Kew, is worth a visit, but even after many,there'll always be more to see. You can take the lift (or stairs!) to the tree top walkway where youcanlookdownontheextraordinaryvariety oftrees,takeintheastonishingrangeofcolourandalso get an overview of the wealth of natural beauty on display. The Pagoda is currently beingrenovatedsothisisyouronlyaerialview.YoucanvisitTheHivetoseeandlearnabouttheworkofbees,thePalmHouseand QueenCharlotte'sCottage.There's apicture gallery andpondswithavariety ofwildlife fromswanstoEgyptian geese.You mightalso meet a stunningpeacockortwo. There are several different places to eat and if you're with young children, a visit to Climbers &    Creepers - an indoor play area - is a must. Just outside it there's a playground, too. My most recent     visit was a tour and talk on Kew's activities during WWII. Check the web site for current talks andtours. It's been said that Kew is expensive to enter compared to wonderful 'free' London parks. It'sfair comment, but unfair criticism. Qualified and knowledgeable staff work on ecology, researchplant and tree diseases, and develop methods for cure and preservation. Their work is world classand widely shared. Even the profit from what you spend when you eat goes towards suchdevelopment. And it's by the fabulous River Thames! Easy to reach by rail, tube or bus, but notboat.

7)  TheBritishMuseum

Don’tbiteoffmorethanyourbraincanmanage!

This museum is awesome in the truest sense of the word. There is so much here that we havefounditmoresatisfyingtorestrict ourvisitstoacoupleofexhibitions.ThenewAsianexhibitionisawonderful experience. We don’t know much at all about the artefacts but learned a little as wewalked around. Mostly we came away with an enormous respect for the cultures and their artists.Just to see the real thing, right there in front of you, is enough to give shivers down the back. TheBusiness of Printing was our second choice. Fascinated by the process and again, seeing theactualarticle.Wow,andwedidn’tpayathingtoseeeither.ThanksBritishMuseum.

8) TheGowerCoast(Wales)

AgentlestarttovisitingtheGowerbeaches!

I'm not the type to slip into walking boots, wear a Cagoule and carry 2 daft walking sticks! I like tovisit places where there are opportunities for a nice coffee on route. If you feel the same try thisgentlebutscenicintroduction tothe coast......

FirstlyparkonRothersladeroad,justoutsideMumbles.Heretheparking isfree!

Walk down to the first cove where you can enjoy your first break with views of the sea. Walk along  thefootpathtoLanglandbay.Thereareotherplacesheretootohaverefreshments ifyou wish.

Langland is pretty with its beach huts but the parking a tad expensive. Follow the coastal path to  Caswell, another beautiful bay. (& yet another coffee should you wish!) The coastal path offers abeautiful first glimpse to what the Gower can offer. Once enthused, research other parts butbeware you mayfinditdifficulttofindthingsopenifvisitingoutofseason.


Suggestedanswer

1.Content

a)  Indicationsofhowtoreachtheplace. Examples:

3: Transport to the palace is pretty good - there is a car park (though this is probably the worst wayof getting there, given the local roads); there is a railway station right next to the bridge and only ashort walk from the palace entrance (Hampton Court service from London Waterloo - 40 minutes);if you've got plenty of time, you can also take a boat from Richmond, Kingston, Kew or, if you haveallday,Westminster.

6.Easytoreachbyrail,tubeorbus,butnotboat.

8.FirstlyparkonRothersladeRoad,just outsideMumbles

b)  Indicationsofwhatthereistoseethere.Examples:

1. We also saw cute little street markets, the Prime Meridian and various monuments andarchitecturallyinteresting homesand businesses.

3.Inside,theroyalapartments,theartgallery,thegreathall,theTudorkitchens etc.arestunning.

6.There'sapicturegalleryandponds withavarietyofwildlifefromswans toEgyptiangeese.

c)  Referencetothecharacteristicsandcapabilityofthestaff

3.  …theyhaveguidesdressedindetailedhistoricalcostumes

4.  Thetourguidewas reallyknowledgeable,hekeptusreallyentertained.

5.  …theguidewas unabletoansweranyofmyquestions

6.  Qualifiedandknowledgeablestaffworkonecology,research…


2.Language

 a)  Frequentuseofellipsis - Examples:

1. (I)Wastiredafteranovernightflight…

2. (LancasterCastleis)Worthadetour. (Itis)Nottobemissedif(youare)staying inthecity.

7.(Wewere)Fascinatedbythe process…


b)  Useofinformallexisandlexicalchunks. Examples

1. …hitthespot     2.Thedownside /upside…5.gobsmacked     7.Wow/ awesome8.daft/atad


c)  Frequent useofevaluativeadjectives. Examples:

3.  amazing/ stunning/reasonable/tricky

5.  stunning/ beautiful/ incomparable/unfortunate/disappointing/unparalleled

6.  gorgeous/interesting/ extraordinary/astonishing/ stunning/

 

d)  whichareoftenintensifiedbyadverbs.Examples:

2.…theguidewasincrediblyknowledgeable

4.  Thetourguidewas reallyknowledgeable

5.   Absolutelystunning pieceofliving history/itwasterriblydisappointing

3.Transporttothe palace isprettygood.

 

e)  Frequentoccurrenceofpropernouns....Examples:

1.…includingtheCuttySark,theRoyalNavalObservatoryandtheMaritimeCollege.

5.  As someone who was there specifically for the Wars of the Roses / Tudor related history, it was  terriblydisappointing

6.   You can visit The Hive to see and learn about the work of bees, the Palm House and QueenCharlotte's Cottage

 

f)  Writteninthefirstperson(singular orplural)…Examples:

4.  Wehadtotravelover3hours toget there

5.  The only complaint I have is of the tour

8.I'm notthetypetoslipintowalkingboots,


g)  andoftenaddressesthereaderdirectlyusingyouandyour

2.Youneedtojoin aguided tour

5.You’llbeabsolutelygobsmacked

8. …whereyoucanenjoyyourfirstbreak


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